Privacy Policy for LensDefend.co.uk

Effective Date: 27/10/2024

1. Introduction

Welcome to LensDefend.co.uk (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, or mobile website related or connected to it (collectively, the “Site”). By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

  • Personal Information: We may collect personal information that you provide directly, such as your name, email address, billing and shipping addresses, and payment information when you make a purchase or subscribe to our newsletter.
  • Non-Personal Information: We may also collect non-identifiable information about your interaction with our Site, such as IP address, browser type, operating system, referring URLs, and browsing behavior. This information helps us improve user experience and monitor Site performance.

3. How We Use Your Information

We may use the collected information for various purposes, including:

  • Processing and fulfilling orders, providing customer support, and responding to inquiries.
  • Improving our Site and services through usage analysis.
  • Sending you marketing communications (if you’ve opted in) and promotional offers about our products.

4. Disclosure of Your Information

We may share your information in certain situations, including:

  • With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and order fulfillment.
  • Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Use of Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to monitor Site activity, provide functionality, and enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may impact certain functionalities on our Site.

6. Data Security

We implement reasonable security measures to protect your information. However, please be aware that no method of online transmission or storage is completely secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete it. To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for any updates.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:
Email: support@lensdefend.co.uk